Processing Time
All orders are processed within 1–2 business days of purchase. You will receive a confirmation email with your order details immediately after checkout, and a second email with your tracking number once your order has shipped.
Delivery Time
Orders are delivered within 9–16 business days from the date of shipment.
Once your order ships, you will receive a tracking link so you can follow your package every step of the way.
Free Shipping
Free standard shipping is included on all orders. No minimum order required.
Where We Ship
International shipping is available at this time.
Questions About Your Order?
If your order hasn't arrived within 16 business days of your shipping confirmation email, please reach out to us at info@velisera.com and we'll make it right.
We stand behind every order with our 90-day full refund guarantee — so you can order with complete confidence.